Go-to-MarketAccount Executive Playbook

AE Onboarding & Ramp Schedule

A 30-day structured ramp plan for new Account Executives. Four phases — orient, skill up, hit the phones, run your pipeline — with daily activities, role plays, and clear milestones from Day 1 through full independence.

Sales Leaders · New AEs
4 weeks + independence gate
Manager + Sr. AE
1.0
How to use this

Fill in the new hire info below, set ramp targets before Day 1, assign a buddy and a Sr. AE shadow partner, then run this schedule week by week.

00 / Setup

New Hire Info

Fill this in before Day 1. Share with the Sr. AE partner and onboarding buddy.

  • New Hire Name
  • Start Date
  • Direct Manager
  • AE Buddy (Peer)
  • Sr. AE Shadow Partner
  • Segment / Territory
01 / Targets

Ramp Targets

Set numbers before Day 1. Without targets, the ramp drifts.

T01

Opps Created by Month 2

Qualified opportunities in CRM before going fully independent.

T02

Discovery Calls Completed

Live or shadowed discovery calls by end of Week 3.

T03

Role Plays Logged

Scored role plays across Weeks 2–4.

02 / Overview

Milestone Snapshot

The whole ramp at a glance. Each phase has its own section below.

Week 1 · Orient & Absorb

Company onboarding + AE-specific context. Tools live. Customer language locked in.

Week 2 · Skill Up

Discovery, demos, objection handling, pricing. Daily role plays. Start building prospect list.

Weeks 3 & 4 · Hit the Phones

Live prospecting alongside Sr. AE. Shadow full sales cycles. Deliver a full demo solo.

Month 2+ · Own Your Pipeline

Building personal pipeline, running deals independently, ongoing training with Sr. AE team.

03 / Framework

Role Play Framework

Weeks 2 through 4Every day ends with a 10–15 min role play tied to the day's learning. Manager or Sr. AE plays the prospect.

  • Scenario is listed in each day's row. The new AE must prep a 2-sentence brief before the session: what they're practicing and what good looks like.
  • Written feedback delivered within 24 hours using this format: What landed · What to sharpen · One thing to try next time.
  • By Month 2, the AE is running role plays against live deals in their own pipeline — not hypotheticals.
04 / Week One

Week 1 — Orient & Absorb

ContextWeek 1 follows company-wide onboarding. AEs attend every session with the full team and layer in deal-cycle context. Sessions marked ⚡ AE+ include extra prep, a different lens, or follow-up specific to this role.

Week 1 · Orient & Absorb
Monday
01
Welcome

Welcome & Setup

IT setup, HR paperwork, team lunch, CEO welcome. ⚡ AE+: Get full CRM access configured today — deal stages, pipeline views, territory assigned. Don't wait until Week 2.

HR · IT · CEO · Manager
Tuesday
02
Customer

How We Work & The Customer

Meeting norms, OKRs, customer deep dive, real stories, support tickets. ⚡ AE+: Listen for the exact words customers use to describe their before/after. Write them down verbatim — these are your discovery call anchors.

CEO · Head of CX · Manager
Wednesday
03
GTM

GTM & Sales Motion

ICP, personas, competitive landscape, pipeline stages, deal cycle, key objections, win/loss. ⚡ AE+: Most important day of Week 1. Map every pipeline stage to a buyer action — not a seller action. Understand why deals are lost, not just won.

CEO · Head of Sales · Sr. AE
Thursday
04
Product

Product Deep Dive

End-to-end walkthrough, use cases, roadmap, differentiators. Self-directed: explore as a customer, watch 3 recorded demos. ⚡ AE+: You'll give demos in Week 3. Use today to build your personal demo environment and identify the 2–3 "wow moments" you'll lead with.

CPO · Product · Sr. AE
Friday
05
Flex

Flex & Catch-Up

Revisit materials, finalize tools, end-of-day Week 1 check-in (30 min). ⚡ AE+: Come to the check-in with your initial prospect list started (20+ names) and your first hypothesis on which ICP segment you'll prioritize.

Manager · AE Buddy
Week 1 Check-in

All tools live. Product demoed. AE can map each pipeline stage to a buyer action and name 3 customer pain points in the customer's own words. Prospect list started.

Ask: "Which part of the sales cycle worries you most right now?"

05 / Week Two

Week 2 — Skill Up

FocusClassroom + shadow. No live prospect calls yet. Every day ends with a 10–15 min role play. The goal: AE enters Week 3 with a clear sales framework in their head and at least one full demo drafted and practiced.

Week 2 · Skill Up
Monday
06
Discovery

Discovery Methodology

Review MEDDIC, SPIN, BANT or custom. Study 2 recorded discovery calls — note questions, responses, pivots. Map questions to each ICP persona. 🎭 RP: Cold → Discovery handoff. Manager plays skeptical VP of Sales.

Manager · Sr. AE
Tuesday
07
Qualify

Qualification & MEDDIC

What makes a deal real vs. a wish. Grade 3 CRM deals against the framework. Pipeline hygiene expectations. 🎭 RP: Second discovery call, focused on qualifying. Manager introduces a disqualifying signal mid-call.

Manager · Sr. AE
Wednesday
08
Demo

Demo Methodology

Watch 2 full recorded demos — annotate what works. Study the demo framework. Draft your own narrative using the persona + pain from Week 1. 🎭 RP: First 10 minutes of your demo. Manager plays a distracted CFO.

Manager · Sr. AE
Thursday
09
Objections

Objection Handling

Top 10 objections — price, timing, competitor, "not a priority." Learn the response framework, write your own, workshop with Sr. AE. 🎭 RP: Manager fires the 5 hardest objections in sequence. Acknowledge, explore, respond.

Manager · Sr. AE
Friday
10
Close

Pricing, Negotiation & Close

Pricing model, packaging tiers, discount authority. Review 2 closed-won deals. Study the mutual action plan (MAP) template. 🎭 RP: Post-demo. Manager asks "what does this cost?" Walk through pricing, handle pushback, ask for next steps.

Manager · Head of Sales
Week 2 Check-in

AE can run a full discovery call, qualify a deal, deliver a 20-min demo with a clear POV, and respond to the top 5 objections without a script. Prospect list at 40+ names.

Ask: "Which part of the sales cycle do you feel least ready for?"

06 / Weeks Three & Four

Weeks 3 & 4 — Hit the Phones

ShiftTwo weeks of live prospecting alongside the Sr. AE. Each focus covers two days — time to repeat, reflect, improve. AE transitions from observer to participant: shadowing first, then owning prospecting and first live deals.

Weeks 3 & 4 · Hit the Phones
Days 11–12
11
Shadow

Shadow: Discovery

Shadow Sr. AE on 2 live discovery calls. Structured notes. Debrief after each. Build your target 10 list. 🎭 RP: Replay a call you just shadowed — AE takes the AE role, Sr. AE plays prospect using real objections.

Sr. AE · Manager
Days 13–14
13
Shadow

Shadow: Full Demo

Shadow Sr. AE on a full demo + follow-up. Draft what you'd have done differently. Next steps set? MAP proposed? Begin outreach for your target 10. 🎭 RP: Run the full demo end-to-end. Manager plays the prospect from today's call.

Sr. AE · Manager
Days 15–16
15
Live

First Prospecting Calls

First outbound calls — target 10. Manager or Sr. AE listens live (not on the call). Debrief after each batch of 3. Log all activity in CRM. 🎭 RP: Take a real objection from today's prospecting and workshop the response.

Manager · Sr. AE
Days 17–18
17
Pipeline

Pipeline Building

Own prospecting block (2 hrs). Booked meetings go to Stage 1 immediately. CRM hygiene — every interaction logged, every next step dated. Shadow Sr. AE pipeline review. 🎭 RP: Sr. AE plays a prospect who just agreed — confirm, set agenda, plant mini-qualification before hanging up.

Sr. AE · Manager
Days 19–20
19
Solo

First Solo Discovery Call

First solo discovery call on a booked meeting. Manager listens live, silent. Full debrief after. What qualified, what didn't, next step. CRM updated by EOD. 🎭 RP: Replay the discovery call verbatim. Identify 2 moments to handle differently — practice them live.

Manager · Sr. AE
Weeks 3 & 4 Check-in

AE has made outbound calls, booked at least 2 meetings, and run at least 1 solo discovery call. CRM is clean.

Ask: "What surprised you most about talking to real prospects vs. role playing?" — that gap is where Month 2 coaching focuses.

07 / Month Two+

Month 2+ — Own Your Pipeline

RampTransition to full independence — with guardrails. Bi-weekly deal reviews. Optional prospecting for a Sr. AE's territory to stack outbound reps. Full quota kicks in at the end of this phase.

Prospecting · Daily

Own outbound block daily. Build list to 100+ contacts. Target 5 new qualified opps by end of Week 4. Track response rates, iterate weekly.

Deal Execution · Daily

Run full cycle independently. Discovery → Demo → Proposal → Close. Every deal has a MAP. Every stage move needs a documented buyer action — not AE optimism.

Pipeline Review · Every 2 Weeks

Walk every active deal: stage, next buyer action, risk, close timeline. Manager challenges the forecast. Defend with evidence, not hope.

Sr. AE Training · Monthly

Monthly ride-along day. All calls, all meetings, all debriefs. Then Sr. AE shadows AE for half a day. Structured debrief: top 3 takeaways, 1 thing to implement immediately.

Independence Gate

AE is set free when: 5+ qualified opps in CRM · CRM hygiene score passing · Manager has observed 1 full sales cycle · AE has closed or advanced 1 deal past demo stage · role play score average above threshold.

⚡ This is a gate, not a date. Some AEs hit it in Month 2. Some need a few more weeks. That's okay — the goal is readiness, not speed.

Ongoing Check-in

Full quota active. Weekly 1:1s shift to deal coaching. Manager tracks: pipeline velocity, stage conversion rates, and whether buyer actions (not AE hope) are driving stage movement. The ramp is done. The job has begun.

08 / Manager

Manager Tips — Running This Ramp Well

Five rules that separate managers whose AEs ramp fast from those whose AEs don't.

  • Don't skip Week 2. The temptation is to put AEs on live calls immediately. Skipping methodology creates shortcuts that take months to undo.
  • Role plays are not optional. Every day in Weeks 2–3. Reps before real stakes. Give written feedback every time — not just verbal.
  • CRM hygiene starts Day 1. If you let AEs slip on logging in Week 1, you'll fight it for the rest of their tenure. Set the standard early.
  • The independence gate is a gift, not a punishment. Frame it as "here's exactly what I need to see to trust you with full quota" — not as a barrier.
  • Sr. AE partnership matters. Don't assign a random shadow. Pick someone who's a strong closer and an even stronger coach. Assess fit before Day 1.